Cancellation Policy

I understand that unanticipated events happen occasionally in everyone’s life. Please contact me if you have an unexpected emergency to rearrange your appointment. It is my desire to be effective and fair to all clients, therefore the following policies are honored:

A booking fee of €20 or Gift Certificate is needed to reserve an appointment. A credit Card/Debit card can be used for a booking fee. Your card will NOT be charged for the appointment unless the appointment is NOT canceled 24 hours in advance. Payment is accepted via Paypal, Revolut, Cash, Credit or debit card.

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice, or you do not show for your appointment, you will be charged the full amount of your appointment. Genuine cancellations will be accommodated at a later scheduled date.

Late Arrival: If you arrive late, your session will be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full amount of session scheduled. Out of respect and consideration to myself and other customers, please plan accordingly and be on time.

Payment: Full payment is expected before or at time of treatment in the form of gift certificate, cash, credit/debit card or Revolut.

All clients, whether they have received treatment or booked an appointment, are bound by this policy without any prejudice or exemption.

Please understand, Sole 2 Soul Therapies/AnamCara Hypnotherapy is a small business. Therefore, missed appointments without proper notice are costly and prevent us from being able to schedule other clients. If you are unable to keep your appointment please call (086) 1040407 at least 24 hours before your scheduled session.

If you do not reach me, leave a message. If I do not receive a message from you and you do not keep your appointment, the above policy must and will be applied.

Finally, I am aware that emergencies, illness and other sudden events may prevent you from attending your appointment. However, please call to let me know as soon as you can as the cancellation policy can be waived in some cases.

Date: November 2023